[Skip to content]

Romance scam

  Protection against romance scams

Many people are being exposed to organised criminals who will be exploiting loneliness during lockdown to take money from romance scam victims.  Feeling the kind of loneliness common among many vulnerable people during the current crisis.

Online Safety advice

  • Criminals who commit romance fraud trawl through profiles and piece together information such as wealth and lifestyle, in order to manipulate their victims

  • Police can investigate and help to provide support, but often cannot get the money back

  • It is very simple for fraudsters to cover their tracks by masking IP addresses and using unregistered phone numbers

  • Never send money to someone online you have never met

  • Think twice about posting personal information that could be used to manipulate or blackmail you. 

For more information on how to protect yourself and others please click the link for a useful BBC article: 

BBC article on Loneliness and lockdown exploited during Coronavirus crisis

Please be aware that not everyone out there is trustworthy and some people will take advantage of this unusual situation our society is facing.

Contact information:

If you think you’ve been scammed, report it to Action Fraud on 0300 123 2040 and if you need advice, call the Citizens Advice Consumer Helpline on 0808 223 1133.

If you are in immediate danger, contact the police on 999.

Contact your bank if you think you have been scammed.

To learn more about different types of scams and how to protect yourself and others, visit Friends Against Scams website and complete the free online training.

Information  for charities and general public in regard to scams can also be found in the War on Scams website where you will find information about the different types of scams, videos that can be used to raise awareness, as well as tips on how to avoid being a victim of a scam

Useful links

Current advice provided by the Government using the following link to


 Coronavirus (COVID-19) advice for social care  SCIE-   Social Care Institute for Excellence -

COVID-19: residential care, supported living and home care


Social care provider resilience during COVID-19:

guidance to commissioners

East Riding of Yorkshire Council logo
Humberside Police logo

Hull and East Yorkshire Hospitals NHS Trust logo
East Riding of Yorkshire Clinical Commissioning Group Logo