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 Information for Volunteers (COVID -19)

If you are a volunteer working as a result of the COVID-19 response please take a few minutes to watch this video to help keep vulnerable adults and children safe.

There has been an amazing response from local communities wanting to ensure their neighbours are not forgotten and getting the help they need. 

To support these groups with the resources they need and ensure volunteers are safe, HEY Smile Foundation and East Riding of Yorkshire Council have compiled a range of resources within this page and established 9 Community Hubs across East Riding to help broker additional support.

Volunteering safely in the East Riding

A library of resources designed to help volunteers support their neighbours safely during COVID-19.


The Ann Craft Trust - Types of Harm video

To watch the Ann Craft Trust video please follow the link below:

Ann Craft trust - Types of Harm


Friends Against Scams aims to protect and prevent people from becoming victims of scams.  Information about scams to be aware of, including how to protect yourself and others, and how to report them is contained in the link below.

COVID-19 Scams (pdf 169kb)

Scams Advice Letter (word 70kb)

Information and frequently asked questions for those wishing to volunteer during the COVID-19 pandemic is available using the following link:

GOV.UK - Safeguarding Factsheet for Volunteers (external link)

Useful links

Current advice provided by the Government using the following link:


Coronavirus (COVID-19) advice for social care SCIE:

Social Care Institute for Excellence 

COVID-19: residential care, supported living and home care:


Social care provider resilience during COVID-19:

guidance to commissioners

East Riding of Yorkshire Council logo
Humberside Police logo

Hull and East Yorkshire Hospitals NHS Trust logo
East Riding of Yorkshire Clinical Commissioning Group Logo